While you’re in the menu, check which email address you’re using to create the backup. You’ll need to sign in to your factory reset device using that Google email address to restore your data. The account information is located at the top of your screen.
If this toggle is already on, note that your Android automatically backs up over Wi-Fi if it’s been idle and charging for at least 2 hours.
Information like your contacts, SMS text messages, general settings, and app settings are saved in the backup.
This menu item may say “Factory data reset” instead; if you’re using Android version 5. 0 - 8. 0, you can skip the next step. [3] X Research source
If you downloaded an app that may have been causing your phone issues, it will be deleted and your Android should work fine.
If you downloaded an app that may have been causing your phone issues, it will be deleted and your Android should work fine.
Once you have entered the password correctly and have connected to the network, tap Next.
Once you enter your email or phone number, tap Next to enter your password. When you’re done entering your password, tap Next. If you have 2-step verification set up, you’ll need to complete the on-screen instructions to verify who you are.
You will need to enter your old screen code to decrypt the backup. Restoring your data from a backup may take some time.
